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Cost-benefit analysis of AI compliance: Maximizing ROI for CFOs

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Key takeaways:
  • AI compliance is a continuous investment requiring significant money, time, and planning, not just a one-time expense.
  • Partnering with an AI compliance platform conserves resources and allows businesses to scale safely within regulatory frameworks.
  • AI compliance's ROI includes reduced legal risks, increased operational efficiency, enhanced reputation, and better decision-making, providing long-term benefits beyond immediate financial returns.

The AI revolution is transforming industries, and business customers are at the forefront of this change. Numerous AI applications have been developed to streamline operations in finance, marketing, sales, and other spheres of business. Yet, business customers often hesitate to share sensitive financial or sales information with these applications due to concerns about data handling, processing, and security. This skepticism blocks the widespread adoption of AI technologies among business customers.

Recognizing these, and many other concerns people are having on AI technology, governments worldwide are actively developing legal frameworks to regulate AI. Specifically, they will regulate the development, deployment, and use of AI systems and applications, aiming to ensure safety and transparency for all users, including business customers.

Speaking about business customers, we understand that transparency is a crucial factor for them. When faced with multiple vendors, business customers prefer those that can demonstrate their AI systems' safety and reliability, even at a higher cost.

CFOs and finance leaders understand the significance of this perspective. Thus, AI compliance should be seen not as an expense but as a strategic investment that generates returns. This blog article explains how AI compliance can improve balance sheets and maximize ROI. Let’s begin.

Understanding the Real Costs of AI Compliance

Let's be clear - AI compliance is not free or just a one-time thing. It is an ongoing process that requires a lot of investment, including money, time, and planning. In this section, we'll explain the costs involved in making sure AI systems follow the regulations, in a way that's easy to understand. 

We'll cover everything you need to know about the journey to AI compliance, from the need for legal advice to upgrading technology, training employees, and keeping systems updated. By looking closely at these costs, we aim to show how important it is to plan ahead and manage your budget carefully to handle compliance effectively.

Legal Costs

Our journey begins with the legal teams. Their role is pivotal in maintaining a laser focus on AI compliance, understanding AI regulations thoroughly, and collaborating with internal stakeholders to protect the company from potential non-compliance repercussions. In most cases, workloads of legal teams don’t allow them to focus their time on AI compliance, requiring expansion of the legal team and new hires. 

Tech and Engineering

Implementing AI compliance comes with its price tag. Delay until the deadline only inflates this cost, disrupting normal operations, risking software failures, and demanding increased manpower to rectify issues promptly.

Control

The legal team's involvement doesn't end with initial compliance. They must continually verify that systems adhere to regulatory standards, often requiring the support of external advisors, who charge steep fees.

Training and Awareness

This is a continuous, company-wide initiative that is also not free. Beyond a mere project, it's about building and nurturing a culture of responsible AI development, deployment, and use across the organization.

Ongoing Monitoring and Maintenance

Arguably the most significant and challenging expense. AI systems must evolve in lockstep with dynamic regulations. The absence of harmonized regulations, replaced by region- or country-specific ones, complicates this task further.

Legal Risks

The biggest hit on a balance sheet or reputation is the one that comes in case of non-compliance. Delayed compliance efforts can lead to severe fines that are usually draconian. Consider the recent $5 billion fine slapped on a tech giant for data privacy violations. Ouch!

While these costs are real, and in most cases, unavoidable, neglecting AI compliance can be far more expensive. However, a smarter approach to managing AI compliance exists - partnering for AI compliance. It significantly improves ROI of AI compliance, while ensuring a market differentiation.  We'll explore this alternative in the next section.

Partnering for AI Compliance Significantly Reduces Costs

Compliance, especially with AI regulations, is a complex and ongoing endeavor, not just a one-time task. It demands continuous effort to ensure operations are on the right side of regulations. 

The journey towards AI compliance involves substantial internal resources dedicated to supporting the process, in addition to the inevitable need for external advisors. Moreover, the risk of incurring hefty fines for non-compliance looms large, making AI compliance a challenging task to manage in-house.

Given these challenges, why not consider partnering with professionals who specialize in automating and streamlining the compliance process? This approach not only saves time and resources but also allows you to concentrate on scaling your business within the safe boundaries of regulatory requirements. 

We will repeat the statement from the intro of this article:

Businesses often prefer vendors that demonstrate compliance with regulations, despite potentially higher costs. 

This preference underscores the fact that AI compliance is not just a regulatory hurdle but a strategic advantage that can help set your business apart from competitors in RFPs, win more deals, and positively impact your balance sheet.

Choosing not to invest in AI compliance, or delaying it, is a risk that might lead to missing out on these opportunities. If you don't take the leap, rest assured, your competitors will - and they'll turn it to their advantage.

In the next section, we'll explore ROI of AI compliance, demonstrating how this essential process can be not just a cost, but a valuable investment in your company's future success.

ROI of AI compliance

The part every finance professional asks - ROI? 

Measuring the ROI of AI compliance is challenging, primarily due to the complexity and multifaceted nature of its benefits. Some of these advantages, such as an improved reputation, are intangible and difficult to quantify in direct monetary terms. Moreover, the full impact of compliance solutions often unfolds over the mid- to long-term, making it hard to see their short-term financial benefits. Additionally, the influence of a compliance solution is intertwined with various other organizational changes, making it hard to isolate its specific impact. 

Given these difficulties in quantifying ROI, we have chosen to focus on broader benefits of AI compliance, recognizing that its value extends beyond immediate financial returns.

Reduced Risk

Not following AI rules can lead to big problems like fines, legal costs, and harm to a company's good name. Putting in place a partnership with an AI compliance partner to follow these rules can lower these dangers, saving a lot of money. This means not just avoiding paying fines (which could go up to 35m euros in the case of the EU AI Act), but also protecting the company from losing trust and respect, which can affect its money and position in the market.

Increased Operational Efficiency

Partnering with AI compliance platform can make work processes smoother and automate tasks that used to be done manually. This makes the company work better and faster. By using automation for tasks related to following rules, companies can make fewer mistakes, save time for important work, and keep up with rules with less effort. This not only cuts costs but also makes the company more competitive.

Improved Reputation

Showing that a company follows AI regulations is important for its reputation. It makes customers, investors, and others trust the company more. This trust makes the company look better and can bring in more loyal customers and a bigger share of the market. Being known for following rules can make a company stand out and attract more customers, partners, and investors.

Enhanced Decision-Making

When partnering with an AI compliance platform, companies often gather a lot of data about their work and AI systems. This data and the insights from compliance tools can help make better business decisions. This can involve spotting areas where work can be done more efficiently, understanding what customers want, or seeing where the market is going. Having good information helps make smart choices, avoid risks, and find new chances for growth.

These are only some of the benefits that AI compliance brings. We haven't even touched on the fact that internal stakeholders will not feel any pressure, making this process more acceptable and less stressful for them.

In conclusion - if you think about AI compliance from the perspective of someone who manages the company's budget, try this exercise: on the left side of a piece of paper, list the benefits of AI compliance, and on the right side, list the downsides. 

You will find only one item on the right side of the paper - cost. However, AI compliance should not be seen as a mere cost, but as an investment... and you make investments every day, right?

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